Voter.Vote Terms and Conditions of Service

Last Updated: June 28, 2026

Welcome to Voter.Vote.

These Terms and Conditions outline the rules and regulations for the use of Voter.Vote’s website,
located at voter.vote. 

By accessing this website, you agree to be bound by these Terms and Conditions. If you do not agree
to all of the terms stated on this page, do not continue to use voter.vote. 

The following terminology applies to these Terms and Conditions, the Privacy Policy, any disclaimers,
and any agreements: “Client,” “You,” “Licensee,” and “Your” refer to you, the person who accesses
this website and is compliant with the Company’s terms and conditions. “The Company,” “Ourselves,”
“We,” “Our,” and “Us” refer to Voter.Vote. “Party,” “Parties,” or “Us” refer to both you and us.
Any use of the above terminology or other words in the singular, plural, capitalization, and/or
gendered terms are taken as interchangeable and therefore as referring to the same.

1. Cookies

We employ the use of cookies. By accessing voter.vote, you agree
to use cookies in accordance with the Voter.Vote Privacy Policy. 

Most interactive websites use cookies to retrieve user details for each visit. Cookies are used by
our website to enable the functionality of certain areas and to make it easier for people visiting
our website. Some of our affiliate and advertising partners may also use cookies.

2. License; Intellectual Property Rights

Unless otherwise stated, Voter.Vote and/or its licensors own all right, title, and
interest in and to the voter.vote website and all related products and services, including,
without limitation, all software, source code, object code, databases, voter data, text, graphics,
images, logos, trademarks, service marks, page layouts, documentation, reports,
artificial intelligence models, prompts, workflows, algorithms, statistical models, compilations,
audiovisual works, and all other content and materials made available through the website, together
with all associated copyrights, trademarks, patents, trade secrets,
database rights, and other intellectual property rights.

All data, reports, voter information, AI-generated content, campaign analyses, and
other materials made available through subscriber-only portions of the website or the Services are licensed, not sold.

Subject to these Terms and Conditions, Voter.Vote grants you a limited, non-exclusive,
non-transferable, non-sublicensable, revocable license to access and use the website
and Services solely for your personal use or your internal campaign purposes, as applicable.
Except for this limited license, no ownership interest or other intellectual property rights are transferred to you.
No license or other right shall be implied by estoppel, implication, exhaustion, or otherwise.

You must not:

• Republish material from voter.vote.
• Sell, rent, lease, sublicense, assign, or otherwise commercially exploit any material obtained from voter.vote.
• Reproduce, duplicate, copy, modify, adapt, translate, create derivative works from, reverse engineer,
  decompile, or disassemble any software or other material obtained from voter.vote, except as expressly permitted by applicable law.
• Redistribute, transmit, publish, display, or otherwise make available any content or
  materials from voter.vote except as expressly authorized in writing by Voter.Vote.
• Remove, alter, or obscure any copyright, trademark, proprietary notice,
  or other intellectual property designation appearing on the website or any materials obtained from the website.

All rights not expressly granted are reserved by Voter.Vote and its licensors.

The provisions of this Section relating to ownership of intellectual property, license restrictions,
confidentiality, protection of proprietary rights, and any obligations concerning Licensed Data shall
survive the termination of these Terms and Conditions or your use of the website.

Customer grants Voter.Vote a limited worldwide license to store, copy, transmit, process,
transform, and display Customer Content solely as necessary to provide the Services

This Agreement shall begin on the date hereof.

3. Comments and User Content

Parts of this website offer an opportunity for users to post and exchange opinions and information
in certain areas of the website. Voter.Vote does not filter, edit, publish, or review Comments prior
to their presence on the website. Comments do not reflect the views and opinions of Voter.Vote, its
agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their
views and opinions. 

To the extent permitted by applicable laws, Voter.Vote shall not be liable for the Comments or for
any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting
of and/or appearance of the Comments on this website. 

Voter.Vote reserves the right to monitor all Comments and to remove any Comments which can be
considered inappropriate, offensive, or in breach of these Terms and Conditions. 

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including
  without limitation copyright, patent, or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive,
  indecent, or otherwise unlawful material that is an invasion of privacy; and
• The Comments will not be used to solicit or promote business or custom,
  present commercial activities, or present unlawful activity.

You hereby grant Voter.Vote a non-exclusive license to use, reproduce, edit, and authorize others
to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

4. Additional License on Using Any Data

As a customer accessing California voter data provided by the California Secretary of State or a
County Registrar of Voters, you represent and warrant that you are authorized by law to access this
data. Access to voter information is governed by strict legal requirements under California law,
including provisions within the Elections Code and related regulations. 

By utilizing this service, you affirm that your use of voter data complies with all applicable laws,
including restrictions on how the data may be used, shared, or disseminated. 

You further warrant that you are accessing this information solely for purposes permitted by law,
such as election-related activities, voter outreach, or research, and that you will not use the data
for any unauthorized or prohibited purposes, including commercial solicitation. 

By agreeing to these terms, you acknowledge your responsibility to safeguard the integrity of voter
information, protect its confidentiality, and ensure compliance with all statutory requirements.
Any unauthorized use of voter data may result in legal consequences, including penalties under state law.

5. Hyperlinking to Our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner
  as they hyperlink to the websites of other listed businesses; and
• System-wide Accredited Businesses except soliciting non-profit organizations,
  charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, publications, or other Website information so long as
the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or
approval of the linking party and its products and/or services; and (c) fits within the context of
the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;
• Dot.com community sites;
• Associations or other groups representing charities;
• Online directory distributors;
• Internet portals;
• Accounting, law, and consulting firms; and
• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not
make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does
not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink
compensates the absence of Voter.Vote; and (d) the link is in the context of general resource information. 

If you are interested in linking to our website, you must inform us by sending an email to Voter.Vote.
Please include your name, your organization name, contact information, the URL of your site, a list
of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which
you would like to link. 

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense
  within the context and format of content on the linking party’s site.

No use of Voter.Vote’s logo or other artwork will be allowed for linking absent a trademark license agreement.

6. iFrames

Without prior approval and written permission, you may not create frames around our webpages that
alter in any way the visual presentation or appearance of our Website. 

7. Refunds and Payments

At Voter.Vote, we are committed to providing high-quality products and services. Please review our
refund policy below for details regarding refunds and exchanges. 

Data Products
Due to the nature of our data products, which are downloadable and accessible immediately upon
purchase, we do not offer refunds for any data product purchases. Our terms (unless otherwise
agreed upon are upfront payment. Once data has been downloaded,
it is considered delivered and non-refundable. We encourage customers to review product details
carefully before making a purchase to ensure it meets their needs. 

Other Services (e.g., Emailing, Texting)
For other services, such as emailing, texting, and similar offerings, refund requests will be reviewed on
a case-by-case basis with setup costs and third-party costs not being refundable.  If you experience
issues or are dissatisfied with these services, please contact us with your concern.
Our team will evaluate the request and respond accordingly. 

Refund Questions
If you have questions regarding this refund policy or need assistance, please contact us at info@voter.vote. 

8. Content Liability

We shall not be held responsible for any content that appears on your website. You agree to protect
and defend us against all claims arising on your website. No link(s) should appear on any website
that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates,
or advocates the infringement or other violation of, any third party rights. 

9. Right of Use Expires with the Licensed Election

Election-Specific Data License Term. The licensed voter data may be used only for the
election for which it was purchased. Unless otherwise stated in writing, the license terminates
upon certification of that election, or ten (10) days after Election Day, whichever occurs later.
After termination, Licensee must promptly cease use of the licensed data and delete
all copies, except records that Licensee is legally required to retain for compliance, accounting,
dispute-resolution, or campaign-finance reporting purposes.

10. Suspension and Termination

Voter.Vote reserves the right, in its sole and absolute discretion, to refuse service, suspend
accounts, or terminate relationships with any customer at any time and for any reason. This includes,
without limitation, individuals or organizations engaged in extremist activities, promoting violence
or hate, or otherwise acting in a manner that Voter.Vote determines to be harmful, unlawful,
disruptive, or inconsistent with our values, policies, or business interests. Our decision to deny
or discontinue service shall be final and not subject to appeal. Voter.Vote may suspend or terminate the
Services immediately, with or without notice, if it reasonably determines that Customer has engaged in
conduct including, without limitation:

• fraud
• non-payment
• excessive spam complaints
• TCPA violations
• CPRA violations
• scraping
• credential sharing
• AI abuse
• denial-of-service attacks
• security incidents
• carrier complaints
• legal risk
• government requests
• third-party provider requirements

11. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website.
You agree to immediately remove all links to our Website upon request. We also reserve the right
to amend these terms and conditions and our linking policy at any time. By continuously linking to
our Website, you agree to be bound to and follow these linking terms and conditions. 

12. Compliance with Communications and Data Privacy
Laws; Indemnification for Political Campaign Use

12.1 Anti-Spam & Messaging Compliance

1. Scope.
   This Section governs all outbound communications transmitted through the Services, including but not limited to
   email and SMS/MMS messages (“Messaging”). It applies to political and advocacy communications initiated by
   you or on your behalf within the United States.
2. Consent Requirements.

   (a) Email. You may transmit emails only to recipients who have provided consent or with whom you have
   an existing relationship consistent with accepted U.S. advocacy standards. You shall comply with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.), including:

   • Truthful and non-misleading “From,” “To,” domain, and header information;
   • Accurate subject lines that do not misrepresent the content;
   • Clear identification of the sender;
   • Inclusion of a valid physical postal address; and
   • A functional one-click unsubscribe mechanism honored within ten (10) business days.

   (b) SMS/MMS. You may transmit texts only to recipients who have affirmatively opted in
   to the specific program, with disclosures including program name, message frequency,
   “Msg & data rates may apply,” and instructions for “STOP” (opt-out) and “HELP” (support). Double opt-in is recommended for recurring programs.

3. Prohibited Practices.
   You shall not: (i) use purchased, rented, appended, or harvested lists for email or SMS; (ii) falsify or obscure routing,
   sender identity, headers, or caller ID; (iii) send to role accounts (e.g., admin@, info@) or carrier-blocked categories;
   (iv) engage in SHAFT content (sex, hate, alcohol, firearms, tobacco) or other carrier-prohibited content by SMS; or
   (v) evade blocks, throttles, suppression rules, or complaint systems.
4. 10DLC and Carrier Rules (SMS/MMS).
   You shall complete all required A2P 10DLC brand and campaign registration, provide accurate campaign descriptions, maintain
   proof of recipient consent, and comply with CTIA Messaging Principles and carrier requirements.
5. Unsubscribe, Opt-Out, and Suppression.

   (a) Email. Every campaign email must include a clear, working unsubscribe link.
   Suppression lists must be maintained and honored, and no subsequent transmissions may be sent to unsubscribed addresses.

   (b) SMS/MMS. All text programs must support STOP to opt out and HELP for assistance.
   Opt-out requests must be honored without undue delay, and no subsequent messages may be sent to opted-out numbers.

6. Proof of Consent & Recordkeeping.
   Upon request, you shall provide evidence of consent (including date, time, source, method, and disclosure text) for any
   email or SMS/MMS recipient. Such records shall be maintained for not less than four (4) years.
7. Sending Hygiene & Thresholds.
   You agree to manage list quality, including bounce processing, re-engagement, and suppression maintenance. You further agree
   not to exceed thresholds reasonably required by Voter.Vote or its providers, including but not limited to:
   • Email: bounces ≤ 5%, unsubscribes ≤ 1.4% (or ≤ 1% where greater than click-throughs), spam complaints ≤ 0.08%, and blocks < 20%.
   • SMS/MMS: complaint and opt-out rates consistent with CTIA and carrier standards.
8. Monitoring and Enforcement.
   Voter.Vote may monitor Messaging activity, request proof of consent, and impose measures including rate-limiting, list
   cleaning, suspension, or termination for violations of this Section.
9. Acknowledgment of TCPA & CAN-SPAM Landscape.
   You acknowledge that the Telephone Consumer Protection Act, the CAN-SPAM Act, and related rules are evolving, and that
   conservative compliance standards are required notwithstanding potential shifts in judicial or regulatory interpretation.
10. Abuse Reporting.
    You shall publish and monitor an abuse reporting address for email and SMS/MMS programs and promptly investigate and
    remediate any complaints.

12.2 User Responsibility for Legal Compliance

If you are using the Voter.Vote platform for or on behalf of a political campaign, political committee, candidate, or any
political advocacy organization (collectively, “Campaign User”), you expressly acknowledge and agree that you are solely and
fully responsible for ensuring that all communications and data-handling practices made using the platform comply with all
applicable local, state, and federal laws and regulations. This includes, but is not limited to, the Telephone Consumer
Protection Act (TCPA), the CAN-SPAM Act, the Truth in Caller ID Act, the California Privacy Rights Act (CPRA),
state-specific telemarketing and robocall laws, and all federal and state Do Not Call (DNC) regulations.

12.3 Campaign User Obligations

You agree not to use the Voter.Vote platform to send communications using autodialers, prerecorded or artificial voice
messages, or text messages unless such communications are fully compliant with all applicable legal requirements, including
prior express consent or prior express written consent where required. You further agree to handle all personal data and
consumer information in accordance with the California Privacy Rights Act ( CPRA) and any other applicable privacy laws, including but not limited to providing
proper notice, obtaining any necessary consents, respecting opt-out requests, and implementing reasonable security safeguards.

12.4 Data Privacy and Consumer Rights

To the extent the CPRA applies, you are solely responsible for fulfilling all consumer privacy rights obligations, including
but not limited to the rights of access, deletion, correction, and restriction of data use. You must provide appropriate
disclosures to California residents and honor their rights under the CPRA and similar state or federal laws. Voter.Vote does
not monitor your compliance with privacy regulations and disclaims any responsibility or liability arising therefrom.

12.5 No Legal Advice or Campaign Strategy Provided

Voter.Vote does not and shall not provide legal advice regarding compliance with election, communications, or privacy laws.
You acknowledge and agree that it is your responsibility to consult with your own legal counsel to ensure your campaign’s full
compliance with all applicable laws and regulations before using the platform.

Voter.Vote does not provide campaign strategy, legal advice, compliance consulting,
polling analysis, or election consulting unless separately agreed in writing.

12.6 Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Voter.Vote, its parent entities,
subsidiaries, affiliates, officers, directors, employees, contractors, licensors, and agents from and against any and all
claims, demands, investigations, regulatory actions, lawsuits, liabilities, damages, judgments, fines, penalties, losses, and
expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:

1. Any communication, outreach, or data-handling conducted by or on behalf of you or your campaign using
   the Voter.Vote platform, including but not limited to the Anti-Spam & Messaging Compliance section of this document;
2. Your campaign’s violation of any applicable local, state, or federal law or regulation, including but not
   limited to the TCPA, DNC regulations, the CPRA, and other consumer data privacy laws;
3. Your breach of these Terms of Service; or
4. Your failure to obtain appropriate consent or authorization required to contact individuals or process personal data.

12.7 Campaign Certification

By using the Voter.Vote platform, you certify that your campaign has implemented appropriate legal, operational, and technical
procedures to ensure compliance with all applicable laws, and that all campaign staff, volunteers, and vendors accessing the
platform on your behalf have been properly trained on relevant communications and data privacy laws.

Customer represents and warrants that it owns or has all necessary rights, licenses, permissions, and authorizations to upload, transmit, process, store, publish, or otherwise use Customer Content through the Services and that such use does not violate any law or infringe the rights of any third party.

13. Information Security

Voter.Vote maintains administrative, technical, organizational, and physical safeguards designed to protect Customer Data against unauthorized access, disclosure, alteration, destruction, or misuse consistent with commercially reasonable industry practices.

These safeguards may include access controls, authentication mechanisms, encryption where appropriate, logging, monitoring, backup procedures, vulnerability management, and periodic security reviews.

While Voter.Vote employs commercially reasonable security measures, no computer system, cloud provider, network, or method of electronic transmission can be guaranteed completely secure. Customer acknowledges and accepts these inherent risks.

13.1 Customer Security Responsibilities

Customer agrees to:

• maintain secure passwords;
• enable multi-factor authentication where available;
• protect API keys and authentication credentials;
• promptly disable former employees and contractors;
• immediately notify Voter.Vote of suspected unauthorized access;
• maintain appropriate endpoint security on Customer devices;
• use commercially reasonable security practices.

13.2 Security Incidents

If Voter.Vote becomes aware of unauthorized access to Customer Data resulting from a compromise of Voter.Vote systems, Voter.Vote will investigate the incident and provide notice where required by applicable law.

13.3 Account Credentials

16. Affiliate Relationships and Third-Party Compensation

Voter.Vote may engage in affiliate marketing, referral arrangements, or strategic partnerships with third parties, including
but not limited to polling firms, political consultants, data providers, and technology vendors. Voter.Vote may receive
compensation, commissions, or other forms of consideration in connection with such relationships. These arrangements may
influence the presentation, prioritization, or inclusion of third-party services, products, or content on the Company’s
platform or communications.

The Company disclaims any responsibility for the performance, accuracy, or conduct of third-party services unless expressly
stated otherwise. Users are encouraged to perform their own due diligence before engaging with any third-party services linked
through or referenced by the Company.

17. Removal of Links from Our Website

If you find any link on our Website that is offensive for any reason, you are free to contact us at any time. We will consider
requests to remove links, but we are not obligated to do so or to respond directly.

18. Accuracy and Availability

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we
promise to ensure that the website remains available or that the material on the website is kept up to date.

19. Other Third-Party Agreements

If you are using the Voter.Vote email or texting platform and Voter.Vote uses Mailgun and/or Sinch, you agree to the
applicable third-party terms, including the Mailgun Acceptable Use Policy:
Mailgun Acceptable Use Policy.

20. Additional Support

You agree that any support on outreach over one (1) hour is billable at the price listed on our
budget page under the heading “Additional Hourly Data and Outreach Consulting from
Voter.Vote (Beyond Free Hour).”

21. Disclaimers and Limitation of Liability

To the maximum extent permitted by law, in no event shall Voter.Vote
(or our licensors and other suppliers) be liable to you or any third party for any lost
profits, lost data, costs of procurement of substitute products, or any indirect,
consequential, exemplary, incidental, special, or punitive damages arising from or relating to these Terms
or your use of, or inability to use, the Site or the Services, or however else arising, including, without limitation,
the use of any voter files, if applicable, even if Voter.Vote has been advised of the possibility of such damages.
Access to, and use of, the Site and the Services is at your own discretion and risk, and you will be solely
responsible for any damage to your device or computer system, or loss of data resulting therefrom.

To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein,
our liability to you for any damages arising from or related to these Terms or the use of the Services
provided to you (for any cause whatsoever and regardless of the form of the action) will at all
times be limited to a maximum of fifty U.S. dollars (US $50).
The existence of more than one claim will not enlarge this limit. You agree that our licensors
and other suppliers will have no liability of any kind arising from or relating to these Terms.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or
consequential damages, so the above limitation or exclusion may not apply to you.

The Site and the Services are provided on an “as-is” and “as available” basis, and Voter.Vote
(and our licensors and suppliers) expressly disclaim any and all warranties and conditions
of any kind, whether express, implied, or statutory, including all warranties or conditions
of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or
non-infringement. We (and our licensors and suppliers) make no warranty, express or implied,
regarding the quality or accuracy of the Services and the Site, including, without limitation,
the quality of any voter files, that the Site and the Services will meet your requirements,
will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate,
free of technical or typographical errors, that any errors will be corrected, or that your use of the Site or
Services will provide specific results, be reliable, free of viruses or other harmful code, complete, legal, or safe.
You are assuming the entire risk as to the Services’ and Site’s, including, without
limitation, the voter data’s quality and performance. If applicable law requires any warranties with respect to the
Site or the Services, including, without limitation, the voter data, all such warranties are limited in
duration to ninety (90) days from the earlier of the date of first use of the Site or the date of first use of the Services.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may
not apply to you. Some jurisdictions do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.

No Voter.Vote agent or employee is authorized to make any modifications or additions to the provisions of this Section.

Voter.Vote does not guarantee uninterrupted availability of the Services. Maintenance, upgrades, elections, carrier restrictions, third-party outages, governmental actions, cybersecurity incidents, or Force Majeure events may temporarily affect availability.

Voter.Vote may install software updates, security patches, AI model updates, infrastructure improvements, feature enhancements, and bug fixes without prior notice.

22. 10 DLC Terms of Service

These Messaging Terms of Service (“Messaging Terms”) govern your subscription to and receipt of text messages from
Voter.Vote, Inc. (“Company,” “we,” “us,” or “our”) via our 10DLC (10-Digit Long Code) text messaging program.

1. Acceptance of Terms. By opting in to receive text messages, you agree to these Messaging Terms.
2. Message Frequency. Message frequency varies. You may receive periodic updates, event notifications,
   volunteer opportunities, donation requests, and other election-related information.
3. Opt-In and Opt-Out. You can opt in by texting a designated keyword to our number or by signing up on our website.
   You may opt out at any time by replying STOP to any message you receive from us.
4. Message and Data Rates. Message and data rates may apply. Please contact your wireless provider for information
   about your messaging plan.
5. Support. For support, reply HELP to any message or contact us at info@voter.vote.
6. Changes to Terms. We may modify these Messaging Terms at any time. Your continued participation after changes
   constitutes acceptance of the updated Messaging Terms.
7. Our Agreement on Opt-in End User Data Sharing. We agree if you give us end user opt in data
   (such as donor data), we will not share it with other customers for messaging services.
8. Governing Law. These Messaging Terms are governed by the laws of California.
9. Contact Us. If you have questions about these Messaging Terms, contact: Email: info@voter.vote.
   

   23. Arbitration Agreement, Venue and Choice of Law

   Please read the provisions of this Section (the “Arbitration Agreement”) carefully. It is part of your contract with Voter.Vote and affects your rights. It contains procedures for mandatory binding arbitration and a class action waiver.

   (a) Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with these Terms or the use of any product or service provided by Voter.Vote that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed, all arbitration proceedings shall be conducted in English. This Arbitration Agreement applies to you and Voter.Vote, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under these Terms.

   (b) Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, that party must first send the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute and the requested relief. A Notice to Voter.Vote should be sent to the address designated in these Terms. After the Notice is received, you and Voter.Vote may attempt to resolve the claim or dispute informally. If the claim or dispute is not resolved within thirty (30) days after receipt of the Notice, either party may begin an arbitration proceeding. The amount of any settlement offer made by either party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of any award.

   (c) Arbitration Rules. Arbitration shall be initiated through the American Arbitration Association (“AAA”), or another mutually agreed alternative dispute resolution provider if the AAA is unavailable. The rules of the elected provider shall govern the arbitration except where those rules conflict with these Terms. The AAA Consumer Arbitration Rules are available at www.adr.org or by calling 1-800-778-7879. The arbitration shall be conducted before a single, neutral arbitrator. Claims seeking less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding non-appearance arbitration at the option of the party seeking relief. Claims seeking Ten Thousand U.S. Dollars (US $10,000.00) or more shall be handled as provided in the applicable arbitration rules. If required by law, any hearing shall be held within one hundred (100) miles of your residence unless you reside outside the United States or the parties agree otherwise. If not otherwise required by law, hearings shall be conducted in the county where Voter.Vote’s principal place of business is located. Each party shall bear its own costs, including attorneys’ fees, and shall pay an equal share of the arbitration provider’s fees and costs unless otherwise required by law or ordered by the arbitrator.

   (d) Additional Rules for Non-Appearance Arbitration. Non-appearance arbitration may be conducted by telephone, online, or solely through written submissions, at the option of the party initiating arbitration. No personal appearance by the parties or witnesses shall be required unless otherwise agreed.

   (e) Time Limits. Any arbitration must be initiated within the applicable statute of limitations and within any deadline imposed by the applicable arbitration rules.

   (f) Authority of Arbitrator. The arbitrator shall decide the rights and liabilities of the parties. Claims may not be consolidated with other matters except as permitted by applicable law. The arbitrator may grant dispositive motions, award monetary damages, and grant any other relief available under applicable law, the arbitration rules, and these Terms. The arbitrator shall issue a written decision explaining the essential findings and conclusions. The arbitrator’s decision shall be final and binding.

   (g) Waiver of Jury Trial. You and Voter.Vote waive your constitutional and statutory rights to have disputes decided in court before a judge or jury and instead agree that covered disputes shall be resolved through arbitration. If litigation relating to arbitration is brought in court, both parties waive any right to a jury trial.

   (h) Waiver of Class or Consolidated Actions. All claims and disputes subject to this Arbitration Agreement must be brought solely on an individual basis. Class actions, representative actions, consolidated proceedings, and claims brought on behalf of others are not permitted.

   (i) Limited Period to Bring a Claim. Any claim arising under these Terms must be brought within one (1) year after the cause of action arises, or the claim will be permanently barred to the extent permitted by applicable law.

   (j) Confidentiality. All aspects of any arbitration proceeding, including the arbitrator’s award and compliance with that award, shall remain confidential except as required by law or as necessary to enforce these Terms, enforce an arbitration award, or seek injunctive or equitable relief.

   (k) Severability. If any provision of this Arbitration Agreement is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

   (l) Right to Waive. Any rights or limitations contained in this Arbitration Agreement may be waived only by the party against whom the claim is asserted. Such waiver shall not affect any other provision of this Arbitration Agreement.

   (m) Survival. This Arbitration Agreement shall survive the termination of your relationship with Voter.Vote.

   (n) Small Claims Court. Either party may bring an individual action in small claims court if the claim qualifies for that court.

   (o) Emergency Equitable Relief. Either party may seek temporary or emergency equitable relief from a court of competent jurisdiction to preserve the status quo pending arbitration. Seeking such relief shall not waive the right to arbitration.

   (p) Claims Not Subject to Arbitration. Claims involving defamation, violations of the Computer Fraud and Abuse Act, or infringement or misappropriation of patents, copyrights, trademarks, or trade secrets are not subject to this Arbitration Agreement.

   (q) Courts. In any circumstance where litigation is permitted under this Arbitration Agreement, the parties consent to the personal jurisdiction and venue of the state and federal courts located in the county where Voter.Vote’s principal place of business is located.

   24. Modifications to the Services and these Terms

   Voter.Vote reserves the right to modify, enhance, suspend, discontinue, replace, or remove any portion of the Site, the Services, the Licensed Data, or these Terms at any time.

   If Voter.Vote makes a material change to these Terms that materially and adversely affects your rights or obligations, Voter.Vote will provide at least thirty (30) days’ prior notice by email to your last registered email address, by posting notice within the Site, or by another reasonable electronic means. The amended Terms shall become effective thirty (30) days after such notice. Continued access to or use of the Site, Services, or Licensed Data after the effective date constitutes your acceptance of the revised Terms.

   If you do not agree to a material modification, you must notify Voter.Vote in writing and discontinue all use of the Services before the effective date of the change.

   25. Electronic Communications

   The communications between you and Voter.Vote are conducted electronically. By creating an account, accessing the Site, or using the Services, you consent to receive all agreements, notices, disclosures, invoices, updates, security notifications, legal notices, and other communications electronically, including by email, through the Site, or by other electronic means.

   You agree that all electronic communications satisfy any legal requirement that such communications be in writing or signed. You are responsible for maintaining a current and accurate email address and for promptly updating your account information. Notice shall be deemed given when sent to the last email address provided by you or when posted within the Site.

   26. Miscellaneous

   • Entire Agreement. These Terms, together with any Order Form, subscription agreement, Privacy Policy, Data License, Acceptable Use Policy, Software License Agreement, or other documents expressly incorporated by reference, constitute the complete and exclusive agreement between the parties concerning the Site, the Services, and the Licensed Data and supersede all prior or contemporaneous discussions, proposals, negotiations, representations, and agreements, whether written or oral.

   • Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

   • No Waiver. The failure of Voter.Vote to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of Voter.Vote.

   • Assignment. You may not assign, delegate, sublicense, transfer, or otherwise dispose of these Terms or any rights or obligations under it without the prior written consent of Voter.Vote. Any attempted assignment in violation of this Section is void. Voter.Vote may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, financing, sale of assets, or corporate reorganization.

   • Relationship of the Parties. Nothing contained in these Terms creates any partnership, joint venture, agency, employment, fiduciary, or franchise relationship between the parties.

   • Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.

   • Construction. The words “including,” “include,” and similar terms mean “including without limitation.”

   • Export Laws. Customer shall comply with all applicable export control laws and sanctions laws.
   • Survival. The provisions relating to intellectual property, confidentiality, payment obligations, indemnification, limitations of liability, dispute resolution, data restrictions, and all provisions which by their nature should survive termination shall survive termination.

   27. Force Majeure

   Voter.Vote shall not be liable for any delay, interruption, degradation, or failure in the performance of any obligation under these Terms to the extent caused by events beyond its reasonable control, including acts of God; fire; flood; earthquake; severe weather; epidemic or pandemic; war; terrorism; civil unrest; labor disputes; governmental action; changes in law or regulation; utility failures; internet outages; telecommunications failures; cyberattacks; denial-of-service attacks; failures of cloud providers, hosting providers, payment processors, telecommunications carriers, artificial intelligence providers, mapping providers, data licensors, election officials, governmental agencies, or other third-party service providers; shortages of labor, materials, or energy; or any other event beyond Voter.Vote’s reasonable control.

   During any Force Majeure event, Voter.Vote’s obligations shall be suspended for the duration of the event. Voter.Vote will use commercially reasonable efforts to resume performance as soon as reasonably practicable. Force Majeure shall not excuse any obligation to pay amounts accrued before the Force Majeure event.

   28. Customer represents and warrants that:

   • it has authority to enter these Terms;
   • it will comply with applicable law;
   • it possesses all rights necessary to upload Customer Content;
   • Customer Content does not infringe third-party rights.

   29. Confidential Information