Voter.Vote Terms and Conditions of Service
Last Updated: March 15, 2026
Welcome to Voter.Vote.
These Terms and Conditions outline the rules and regulations for the use of Voter.Vote’s website,
located at voter.vote.
By accessing this website, you agree to be bound by these Terms and Conditions. If you do not agree
to all of the terms stated on this page, do not continue to use voter.vote.
The following terminology applies to these Terms and Conditions, the Privacy Policy, any disclaimers,
and any agreements: “Client,” “You,” “Licensee,” and “Your” refer to you, the person who accesses
this website and is compliant with the Company’s terms and conditions. “The Company,” “Ourselves,”
“We,” “Our,” and “Us” refer to Voter.Vote. “Party,” “Parties,” or “Us” refer to both you and us.
Any use of the above terminology or other words in the singular, plural, capitalization, and/or
gendered terms are taken as interchangeable and therefore as referring to the same.
1. Cookies
We employ the use of cookies. By accessing voter.vote, you agree
to use cookies in accordance with the Voter.Vote Privacy Policy.
Most interactive websites use cookies to retrieve user details for each visit. Cookies are used by
our website to enable the functionality of certain areas and to make it easier for people visiting
our website. Some of our affiliate and advertising partners may also use cookies.
2. License
Unless otherwise stated, Voter.Vote and/or its licensors own the intellectual property rights for
all material on voter.vote. All intellectual property rights are
reserved. You may access this from voter.vote for your own personal use,
subject to restrictions set in these Terms and Conditions.
You must not:
- Republish material from voter.vote
- Sell, rent, or sub-license material from voter.vote
- Reproduce, duplicate, or copy material from voter.vote
- Redistribute content from voter.vote
This Agreement shall begin on the date hereof.
3. Comments and User Content
Parts of this website offer an opportunity for users to post and exchange opinions and information
in certain areas of the website. Voter.Vote does not filter, edit, publish, or review Comments prior
to their presence on the website. Comments do not reflect the views and opinions of Voter.Vote, its
agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their
views and opinions.
To the extent permitted by applicable laws, Voter.Vote shall not be liable for the Comments or for
any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting
of and/or appearance of the Comments on this website.
Voter.Vote reserves the right to monitor all Comments and to remove any Comments which can be
considered inappropriate, offensive, or in breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material that is an invasion of privacy; and
- The Comments will not be used to solicit or promote business or custom, present commercial activities, or present unlawful activity.
You hereby grant Voter.Vote a non-exclusive license to use, reproduce, edit, and authorize others
to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.
4. Additional License on Using Any Data
As a customer accessing California voter data provided by the California Secretary of State or a
County Registrar of Voters, you represent and warrant that you are authorized by law to access this
data. Access to voter information is governed by strict legal requirements under California law,
including provisions within the Elections Code and related regulations.
By utilizing this service, you affirm that your use of voter data complies with all applicable laws,
including restrictions on how the data may be used, shared, or disseminated.
You further warrant that you are accessing this information solely for purposes permitted by law,
such as election-related activities, voter outreach, or research, and that you will not use the data
for any unauthorized or prohibited purposes, including commercial solicitation.
By agreeing to these terms, you acknowledge your responsibility to safeguard the integrity of voter
information, protect its confidentiality, and ensure compliance with all statutory requirements.
Any unauthorized use of voter data may result in legal consequences, including penalties under state law.
5. Hyperlinking to Our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the websites of other listed businesses; and
- System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.
These organizations may link to our home page, publications, or other Website information so long as
the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or
approval of the linking party and its products and/or services; and (c) fits within the context of
the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- Commonly-known consumer and/or business information sources;
- Dot.com community sites;
- Associations or other groups representing charities;
- Online directory distributors;
- Internet portals;
- Accounting, law, and consulting firms; and
- Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not
make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does
not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink
compensates the absence of Voter.Vote; and (d) the link is in the context of general resource information.
If you are interested in linking to our website, you must inform us by sending an email to Voter.Vote.
Please include your name, your organization name, contact information, the URL of your site, a list
of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which
you would like to link.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Voter.Vote’s logo or other artwork will be allowed for linking absent a trademark license agreement.
6. iFrames
Without prior approval and written permission, you may not create frames around our webpages that
alter in any way the visual presentation or appearance of our Website.
7. Refunds
At Voter.Vote, we are committed to providing high-quality products and services. Please review our
refund policy below for details regarding refunds and exchanges.
Data Products
Due to the nature of our data products, which are downloadable and accessible immediately upon
purchase, we do not offer refunds for any data product purchases. Once data has been downloaded,
it is considered delivered and non-refundable. We encourage customers to review product details
carefully before making a purchase to ensure it meets their needs.
Other Services (e.g., Emailing, Texting)
For other services, such as emailing, texting, and similar offerings, refund requests will be
reviewed on a case-by-case basis with setup costs and third-party costs not being refundable. If you experience issues or are dissatisfied with these services,
please contact us with your concern. Our team will evaluate the request and respond accordingly.
Refund Questions
If you have questions regarding this refund policy or need assistance, please contact us at
info@voter.vote.
8. Content Liability
We shall not be held responsible for any content that appears on your website. You agree to protect
and defend us against all claims arising on your website. No link(s) should appear on any website
that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates,
or advocates the infringement or other violation of, any third party rights.
9. Right of Use Expires with the Election Licensed For
The data is licensed up to the date of the election it was licensed for. By way of example, if the
election is the primary, you must license the data for the general election. The same is true for
any run-off or subsequent election.
10. Right to Refuse Service
Voter.Vote reserves the right, in its sole and absolute discretion, to refuse service, suspend
accounts, or terminate relationships with any customer at any time and for any reason. This includes,
without limitation, individuals or organizations engaged in extremist activities, promoting violence
or hate, or otherwise acting in a manner that Voter.Vote determines to be harmful, unlawful,
disruptive, or inconsistent with our values, policies, or business interests. Our decision to deny
or discontinue service shall be final and not subject to appeal.
11. Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website.
You agree to immediately remove all links to our Website upon request. We also reserve the right
to amend these terms and conditions and our linking policy at any time. By continuously linking to
our Website, you agree to be bound to and follow these linking terms and conditions.
12. Compliance with Communications and Data Privacy Laws; Indemnification for Political Campaign Use
12.1 Anti-Spam & Messaging Compliance
- Scope.
This Section governs all outbound communications transmitted through the Services, including but not limited to
email and SMS/MMS messages (“Messaging”). It applies to political and advocacy communications initiated by
you or on your behalf within the United States. - Consent Requirements.
(a) Email. You may transmit emails only to recipients who have provided consent or with whom you have an existing relationship consistent with accepted U.S. advocacy standards. You shall comply with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.), including:
- Truthful and non-misleading “From,” “To,” domain, and header information;
- Accurate subject lines that do not misrepresent the content;
- Clear identification of the sender;
- Inclusion of a valid physical postal address; and
- A functional one-click unsubscribe mechanism honored within ten (10) business days.
(b) SMS/MMS. You may transmit texts only to recipients who have affirmatively opted in to the specific program, with disclosures including program name, message frequency, “Msg & data rates may apply,” and instructions for “STOP” (opt-out) and “HELP” (support). Double opt-in is recommended for recurring programs.
- Prohibited Practices.
You shall not: (i) use purchased, rented, appended, or harvested lists for email or SMS; (ii) falsify or obscure routing,
sender identity, headers, or caller ID; (iii) send to role accounts (e.g., admin@, info@) or carrier-blocked categories;
(iv) engage in SHAFT content (sex, hate, alcohol, firearms, tobacco) or other carrier-prohibited content by SMS; or
(v) evade blocks, throttles, suppression rules, or complaint systems. - 10DLC and Carrier Rules (SMS/MMS).
You shall complete all required A2P 10DLC brand and campaign registration, provide accurate campaign descriptions, maintain
proof of recipient consent, and comply with CTIA Messaging Principles and carrier requirements. - Unsubscribe, Opt-Out, and Suppression.
(a) Email. Every campaign email must include a clear, working unsubscribe link. Suppression lists must be maintained and honored, and no subsequent transmissions may be sent to unsubscribed addresses.
(b) SMS/MMS. All text programs must support STOP to opt out and HELP for assistance. Opt-out requests must be honored without undue delay, and no subsequent messages may be sent to opted-out numbers.
- Proof of Consent & Recordkeeping.
Upon request, you shall provide evidence of consent (including date, time, source, method, and disclosure text) for any
email or SMS/MMS recipient. Such records shall be maintained for not less than four (4) years. - Sending Hygiene & Thresholds.
You agree to manage list quality, including bounce processing, re-engagement, and suppression maintenance. You further agree
not to exceed thresholds reasonably required by Voter.Vote or its providers, including but not limited to:- Email: bounces ≤ 5%, unsubscribes ≤ 1.4% (or ≤ 1% where greater than click-throughs), spam complaints ≤ 0.08%, and blocks < 20%.
- SMS/MMS: complaint and opt-out rates consistent with CTIA and carrier standards.
- Monitoring and Enforcement.
Voter.Vote may monitor Messaging activity, request proof of consent, and impose measures including rate-limiting, list
cleaning, suspension, or termination for violations of this Section. - Acknowledgment of TCPA & CAN-SPAM Landscape.
You acknowledge that the Telephone Consumer Protection Act, the CAN-SPAM Act, and related rules are evolving, and that
conservative compliance standards are required notwithstanding potential shifts in judicial or regulatory interpretation. - Abuse Reporting.
You shall publish and monitor an abuse reporting address for email and SMS/MMS programs and promptly investigate and
remediate any complaints.
12.2 User Responsibility for Legal Compliance
If you are using the Voter.Vote platform for or on behalf of a political campaign, political committee, candidate, or any
political advocacy organization (collectively, “Campaign User”), you expressly acknowledge and agree that you are solely and
fully responsible for ensuring that all communications and data-handling practices made using the platform comply with all
applicable local, state, and federal laws and regulations. This includes, but is not limited to, the Telephone Consumer
Protection Act (TCPA), the CAN-SPAM Act, the Truth in Caller ID Act, the California Privacy Rights Act (CPRA),
state-specific telemarketing and robocall laws, and all federal and state Do Not Call (DNC) regulations.
12.3 Campaign User Obligations
You agree not to use the Voter.Vote platform to send communications using autodialers, prerecorded or artificial voice
messages, or text messages unless such communications are fully compliant with all applicable legal requirements, including
prior express consent or prior express written consent where required. You further agree to handle all personal data and
consumer information in accordance with the CPRA and any other applicable privacy laws, including but not limited to providing
proper notice, obtaining any necessary consents, respecting opt-out requests, and implementing reasonable security safeguards.
12.4 Data Privacy and Consumer Rights
To the extent the CPRA applies, you are solely responsible for fulfilling all consumer privacy rights obligations, including
but not limited to the rights of access, deletion, correction, and restriction of data use. You must provide appropriate
disclosures to California residents and honor their rights under the CPRA and similar state or federal laws. Voter.Vote does
not monitor your compliance with privacy regulations and disclaims any responsibility or liability arising therefrom.
12.5 No Legal Advice Provided
Voter.Vote does not and shall not provide legal advice regarding compliance with election, communications, or privacy laws.
You acknowledge and agree that it is your responsibility to consult with your own legal counsel to ensure your campaign’s full
compliance with all applicable laws and regulations before using the platform.
12.6 Indemnification
To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Voter.Vote, its parent entities,
subsidiaries, affiliates, officers, directors, employees, contractors, licensors, and agents from and against any and all
claims, demands, investigations, regulatory actions, lawsuits, liabilities, damages, judgments, fines, penalties, losses, and
expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:
- Any communication, outreach, or data-handling conducted by or on behalf of you or your campaign using the Voter.Vote platform, including but not limited to the Anti-Spam & Messaging Compliance section of this document;
- Your campaign’s violation of any applicable local, state, or federal law or regulation, including but not limited to the TCPA, DNC regulations, CPRA, and other consumer data privacy laws;
- Your breach of these Terms of Service; or
- Your failure to obtain appropriate consent or authorization required to contact individuals or process personal data.
12.7 Campaign Certification
By using the Voter.Vote platform, you certify that your campaign has implemented appropriate legal, operational, and technical
procedures to ensure compliance with all applicable laws, and that all campaign staff, volunteers, and vendors accessing the
platform on your behalf have been properly trained on relevant communications and data privacy laws.
13. Affiliate Relationships and Third-Party Compensation
Voter.Vote may engage in affiliate marketing, referral arrangements, or strategic partnerships with third parties, including
but not limited to polling firms, political consultants, data providers, and technology vendors. Voter.Vote may receive
compensation, commissions, or other forms of consideration in connection with such relationships. These arrangements may
influence the presentation, prioritization, or inclusion of third-party services, products, or content on the Company’s
platform or communications.
The Company disclaims any responsibility for the performance, accuracy, or conduct of third-party services unless expressly
stated otherwise. Users are encouraged to perform their own due diligence before engaging with any third-party services linked
through or referenced by the Company.
14. Removal of Links from Our Website
If you find any link on our Website that is offensive for any reason, you are free to contact us at any time. We will consider
requests to remove links, but we are not obligated to do so or to respond directly.
15. Accuracy and Availability
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we
promise to ensure that the website remains available or that the material on the website is kept up to date.
16. Other Third-Party Agreements
If you are using the Voter.Vote email or texting platform and Voter.Vote uses Mailgun and/or Sinch, you agree to the
applicable third-party terms, including the Mailgun Acceptable Use Policy:
Mailgun Acceptable Use Policy.
17. Deletion of All Data After a Campaign
Licensees agree to delete the data obtained through the Voter.Vote software promptly following the conclusion of the campaign
season (plus 10 days) for which they purchased the data. For example, if the data was purchased before a primary election and
the primary election is over, this license is terminated 10 days after the primary election date and all the data must be
deleted. If the data was purchased before a general election and the general election is over, the license is terminated
10 days after the general election date.
18. Additional Support
You agree that any support on outreach over one (1) hour is billable at the price listed on our
budget page under the heading “Additional Hourly Data and Outreach Consulting from
Voter.Vote (Beyond Free Hour).”
19. DLC Messaging Terms of Service (SMS/MMS)
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our
website and the use of this website. Nothing in this disclaimer will:
- Limit or exclude our or your liability for death or personal injury;
- Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- Limit any of our or your liabilities in any way that is not permitted under applicable law; or
- Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:
(a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer,
including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.
20. 10 DLC Terms of Service
These Messaging Terms of Service (“Messaging Terms”) govern your subscription to and receipt of text messages from
Voter.Vote, Inc. (“Company,” “we,” “us,” or “our”) via our 10DLC (10-Digit Long Code) text messaging program.
- Acceptance of Terms. By opting in to receive text messages, you agree to these Messaging Terms.
- Message Frequency. Message frequency varies. You may receive periodic updates, event notifications,
volunteer opportunities, donation requests, and other election-related information. - Opt-In and Opt-Out. You can opt in by texting a designated keyword to our number or by signing up on our website.
You may opt out at any time by replying STOP to any message you receive from us. - Message and Data Rates. Message and data rates may apply. Please contact your wireless provider for information
about your messaging plan. - Support. For support, reply HELP to any message or contact us at info@voter.vote.
- Changes to Terms. We may modify these Messaging Terms at any time. Your continued participation after changes
constitutes acceptance of the updated Messaging Terms. - Our Agreement on Opt-in End User Data Sharing. We agree if you give us end user opt in data (such as donor data), we will not share it with other customers for messaging services.
- Governing Law. These Messaging Terms are governed by the laws of California.
- Contact Us. If you have questions about these Messaging Terms, contact: Email: info@voter.vote